We offer a range of support services that intends to take care of your demands. Starting with a single system to a complete IT infrastructure, we will provide you with satisfactory and excellent customer support services on a 24/7 basis.
Our annual maintenance contract covers the following support services
- Emergency Response – 24 hours or 6 hours On-Site Response
- Quarterly Preventive Maintenance check-ups
- On-site spares replacement and management
- Site Audits and documentation
We provide the following AMC Services
- Annual Maintenance Support Services
- Proactive Maintenance with Monitoring Services
- Preventive Maintenance
- Hardware Replacements/Warranty Services
- Field Support
- Asset Management.
- Critical Spares Management
- Managed Services
- Enterprise Service Management (IT/Business Services Management)
- NOC/Helpdesk Support Services
Professional Services
- Implementation/Deployment Services
- Customization and Integration Services
- Wireless Network Consultation, Audit, Design and Installation
- Cyber Security solution implementation, consultation and design
- Network Design and consultation